Our website address is: https://deblahiriphoto.com. We run e-commerce under the brand name H2O (Hold to Own). At H2O, customer satisfaction is our priority. We understand that circumstances may require refunds, and we aim to process them smoothly.

Eligibility for Refunds:

• Refunds are applicable for products that are defective, damaged in transit, or not as described.

• Refund requests must be submitted within 7 days of receiving the product.

Non-Refundable Items:

• Gift cards.

• Items purchased on clearance or final sale.

• Products with visible signs of use or damage caused after delivery.

Refund Process:

1. Submit a refund request via email at connect@deblahiriphoto.com, including your order number and reason for the refund.

2. Upon approval, refunds will be processed to your original payment method within 5-10 business days.

For any refund inquiries, contact us at connect@deblahiriphoto.com

For questions about this policy, email us at connect@deblahiriphoto.com