H2O offers a seamless return process to ensure you’re completely satisfied with your purchase.

Eligibility for Returns:

• Returns are accepted for products in their original condition, unused, and with all tags and packaging intact.

• Return requests must be made within 7 days of delivery.

Non-Returnable Items:

• Custom or personalized items.

• Products marked as final sale.

• Items without the original receipt or proof of purchase.

Return Process:

1. Initiate a return request by emailing support@h2o.com with your order details.

2. Ship the product to our return address provided after approval.

3. Upon inspection and approval, refunds or store credits will be issued within 7 business days.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.