At H2O, customer satisfaction is our priority. We understand that circumstances may require refunds, and we aim to process them smoothly.

Eligibility for Refunds:

• Refunds are applicable for products that are defective, damaged in transit, or not as described.

• Refund requests must be submitted within 7 days of receiving the product.

Non-Refundable Items:

• Gift cards.

• Items purchased on clearance or final sale.

• Products with visible signs of use or damage caused after delivery.

Refund Process:

1. Submit a refund request via email at connect@deblahiriphoto.com, including your order number and reason for the refund.

2. Upon approval, refunds will be processed to your original payment method within 5-10 business days.

For any refund inquiries, contact us at connect@deblahiriphoto.com