H2O offers a seamless return process to ensure you’re completely satisfied with your purchase.
Eligibility for Returns:
Returns are accepted for products in their original condition, unused, and with all tags and packaging intact.
Return requests must be made within 7 days of delivery.
Non-Returnable Items:
Custom or personalized items.
Products marked as final sale.
Items without the original receipt or proof of purchase.
Return Process:
Initiate a return request by emailing support@h2o.com with your order details.
Ship the product to our return address provided after approval.
Upon inspection and approval, refunds or store credits will be issued within 7 business days.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.