Return Policy

Our website address is: https://deblahiriphoto.com. We operate under the brand names Window Photography School (Photography Education) and H2O – Hold To Own (E-commerce related to Coffee Table Photo-book and Fine art Photo Prints), owned and operated by Deb Kumar Lahiri (Sole Proprietor). H2O (Hold To Own) offers a seamless return process to ensure you’re completely satisfied with your purchase.

Eligibility for Returns:

• Returns are accepted for the physical products purchased through H2O (Hold To Own) in their original condition, unused, and with all tags and packaging intact.

• Return requests for the above mentioned products must be made within 30 days of delivery.

Non-Returnable Items:

• Custom or personalized items purchased through H2O (Hold To Own), if any. Example: Signed books from authors, mentioning your name.

• Items without the original receipt or proof of purchase purchased through H2O (Hold To Own) .

Return Process:

1. Initiate a return request by emailing connect@deblahiriphoto.com with your order details, mentioning reason of return.

2. Ship the product to our return address provided after approval.

3. Approved refunds will be credited back to the original payment method within 7-10 business days of receiving the returned item.

4. For non-defective returns, the customer is responsible for return shipping costs. For defective/damaged items, H2O (Hold To Own) will cover all return shipping expenses.

For questions about this policy, email us at connect@deblahiriphoto.com